F.A.Q

When is live customer service available?

 

A friendly representive is waiting to answer your questions. 

 

We're here everyday from 00:00-23:59（24 hours a day）

ORDERING INFORMATION

 

 

How do I order online?

 

 

Ordering online is easy and safe.

 

Our website will walk you through placing an order,but here's a preview.

 

 

1. Use our search bar or browse by department to find the item you want.

 

2. Click on the item you want.

 

3. Read the information on the product page and choose among available size and customization options for that item.

 

4. When you're done, click add to cart.

 

5. You can adjust quantities from the shopping cart.

 

6. Check your order carefully, then click the Check Out button.

 

7. Enter your shipping information. Select a shipping type and click Apply to view your order total and then Continue.

 

8. Enter your payment information and any coupon or gift certificate codes you want to use and then Continue.

Your card will not be charged at this step.

 

9. Check your order carefully, then Submit your order.

How do I change my order?

 

• You can change or cancel your order at any time before it enters the shipping process.

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• If you would like to change or cancel your order, please contact customer service online chat as soon as possible.

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• If you do not receive a response from us by email to confirm the order change, we probably have not made the changes.

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• We cannot change, cancel, or correct your order in any way after it has entered our shipping process.
  
  

  What should I do if my order doesn't arrive?

   

  • Please contact us if your order does not arrive as expected.

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  • The item might lost on the shipping way.

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  • we will reship new package for free.
    
    

    Do you accept customized teamwear orders?

     

    • We welcome team and corporate orders and are pleased to be able to offer volume discounts.

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    • We realize that your uniforms speak volumes about your team, which is why your on-field image is our primary concern.

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    • Together with our professional staff of artists, your representative will work with you to create the exact personality and look for your team.

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    • Whether you choose from our collection of house logos, or create your own masterpiece, we will work with you to ensure your team looks as good as they can be.

     

    Can I place an order for my retail business?

     

    • We welcome corporate orders and are pleased to be able to offer volume discounts on our jersey price.

  • Shipping

     

     

    When will I receive my order?

     

    • Delivery to most physical addresses occurs within 5 to 25 business days.

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    • The following in-house processing procedures will postpone the shipping of your order: customizations, back-order, and special-order.

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    • Your entire order shipping will follow how many shirts in your order,

 

What shipping method do you use?

 

We ship offer free China Post shipping,and you can pay Express Shipping to let your package get faster.

Size Charts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NBA Size Chart: